I really hate unloading the dishwasher. (Weirdly, loading it’s no problem). If I had to rate how much I dislike this chore on a scale of -10 to 10, it would be somewhere around an -7. As a point of reference, having to take the dog out in the middle of a busy day is a 2. Letting myself sneak off for a quick nap after the dog walk is an 8.

As a leader of a team or organization, you’ve got countless decisions to make, endless meetings to attend, and a daily deluge of emails to keep up with. So, if you forget to say good morning or fail to reply to an email, it’s no big deal, right?

Have you ever witnessed something so amazing it brought tears to your eyes? Put a lump in your throat? Or stopped you dead in your tracks?

You might never have thought about it until now, but that intense physical, emotional and mental response is the emotion of awe.

It’s been a doozy of a week. A difficult client led to some tough conversations and patience-testing moments. Since we’ve all been in a situation like this (and if you haven’t yet, you will!), I thought I’d share some of the strategies that helped me keep my head on straight—and keep on smiling.

When I first launched Live Bright Now in 2005, I summed up my company’s mission—which is also my personal mission—this way: Igniting people at work and in life.

You might have seen my post about the last-minute cancellation of the infamous Markleeville Death Ride due to the Tamarack fire. You might also recall that Matt and I had trained for months for this grueling ride and to raise money for Trips for Kids Marin. We were disappointed by the cancellation, of course, but the whole experience left us feeling grateful for so many things—starting with the safe evacuation of all 2,500 riders, volunteers, and the entire town of Markleeville.